Michael Kaplan
Information Technology Service Desk Manager at Constant Contact
Based in Boston, United States
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Seniority
Manager
Department
Information Technology
Location
Boston
Industry
Advertising Services
Company size
1.1K
Contact information
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m•••••••@constantcontact.com
Phone
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Background
About Michael Kaplan
Versatile information technology management and business operations professional with progressively expanding areas of responsibilities and experiences in business and non-profit settings combined with strong analytical, technical, and organizational skills. Knowledgeable in data center operations, cybersecurity standards, and contemporary IT practices. Strategic Improvements and Planning Employee Motivation, Development, and Coaching SOX Audit Preparation and Support Equipment Management and Ordering Vendor Relationship Administration Office 365 Administration and Management Project Planning and Management Managed Service Provider Management MS Dynamics AX Administration Databases and Spreadsheets Annual budget planning Smartsheets Administration Cloud Technology Event/Major Event Support Performance Reporting Audio Video System Development and Support Team Management and Supervision Salesforce.com Administration Technical Communications and Documentation Cisco and ShoreTel Phone systems, VPN, and WebEx
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