Michael Kipp

Background

About Michael Kipp

STRATEGIC IT LEADERSHIP, TRANSFORMATION, & OPERATIONAL EXCELLENCE I thrive at the intersection of technology, strategy, and execution, guiding high-performing teams to deliver business value and enhance IT services. I optimize technology portfolios and maximize value from enterprise applications, ensuring IT investments align with business strategy, governance, and risk management. I bring a holistic perspective from diverse industries including healthcare, banking, hospitality, manufacturing, and B2B/B2C services. LEADERSHIP & STRATEGYI define IT roadmaps that empower businesses to scale and transform. From M&A to technology modernization, I architect solutions that deliver business value while mitigating risks and optimizing costs. My leadership approach is grounded in SAFe and ITIL principles, emphasizing empowerment, strategic alignment, and continuous improvement to enable agile teams to excel, adapt, and deliver business value. KEY ACHIEVEMENTS Led IT operations through six acquisitions and a divestiture, achieving accelerated synergies Provided sponsorship and oversight for a Salesforce digital transformation, guiding strategic alignment, governance, and execution through IT program leadership Led an ITSM transformation to achieve regulatory compliance, reducing response time by 86% and resolution time by 93% Oversaw a cybersecurity recovery and program enhancements, resulting in a best-in-class rating Delivered $480k in annual cost savings by transitioning legacy systems to cloud solutions GOVERNANCE, COMPLIANCE & RISK MANAGEMENTI lead policy development, process optimization, and regulatory adherence, ensuring compliance with HIPAA, PCI, SOX, and SOC. I oversee IT finances, vendor management, risk management, and cybersecurity, ensuring IT governance aligns with business needs to create operational stability. TECHNOLOGY INNOVATION & BUSINESS ALIGNMENTI bridge the gap between IT and business, ensuring technology decisions support financial outcomes, customer experience, and operational needs. As a solution architect, technical product owner, and strategic advisor, I translate complex challenges into actionable roadmaps that create measurable impact. I oversee digital transformations, AI strategies, and enterprise integrations, ensuring emerging technologies accelerate growth and efficiency. CONTINUOUS GROWTH & COLLABORATIONI welcome opportunities to learn, collaborate, innovate, and contribute, shaping IT as a catalyst for growth, operational excellence, and business success. Let’s connect!