Michael Ledbetter

Background

About Michael Ledbetter

Management professional with 30 years in Technology and Services Leadership. Excellent in leading teams and motivating groups of employees to execute best practices, implement standard operating procedures and drive continuous improvement. Objective: To always contribute to the overall success of the organization by capitalizing on my strengths in the areas of leading others, building relationships, managing accounts, managing projects and impacting profits through continuous process improvement. Professional Skills: • Leadership and Team Building – leading successful groups of 30-150 people. • Creating and managing operational budgets – managing expense budgets up to $70 million. • Managing client relationships with Fortune 100 customers. • Leading Process Improvement efforts resulting in significant long term expense reduction, utilizing 4DX (Four Disciplines of Execution) and Lean methodologies. • Providing sales support on large, complex sales engagements, establishing client trust early in the relationships.