Michael Lehmann
IT Technician at Town Of South Windsor
Based in West Hartford, United States
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Seniority
Staff
Department
Information Technology
Location
West Hartford
Industry
Government Administration
Company size
85
Contact information
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m•••••••@southwindsor-ct.gov
Phone
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Background
About Michael Lehmann
For the past seven years, I have served as a dedicated IT Technician for the Town of South Windsor, playing a crucial role in maintaining and upgrading their technological infrastructure. I’ve successfully assisted in implementing two-factor authentication, which significantly enhancing cybersecurity and the protection of sensitive Town data. I’ve also led hardware and software upgrades, ensuring the Town's systems keep pace with evolving technology and user needs. This involved tasks like: Researching and recommending new hardware/software solutions Deploying and configuring new systems Migrating data from old to new systems Troubleshooting and resolving compatibility issues Provided exceptional customer service to internal users, addressing their technical needs promptly and efficiently. Which involved: Troubleshooting hardware and software issues Answering user questions and providing technical support Training users on new systems and procedures
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