Michael Levites

Background

About Michael Levites

Highly experienced Salesforce Architect and Business Intelligence Analyst with 15+ years of expertise with end-to-end implementation of projects that include design, configuration, testing, training, cutover, and deliver comprehensive business reporting. Strong ability to provide business analysis and/or develop or modify the existing configurations of deliverables that are related to the process improvements while working with in the guidelines of the Software and Systems development life cycle. Expertise with the ability to produce Business Requirements and User Stories and working knowledge of the existing QA Resources in coming up with the appropriate test cases. Willing to participate in any On-call rotations to support any issues or concerns that the business users may encounter. Also engage and perform in the validation of new or existing applications. Prioritize and lead in any triage situations issues while always communicating effectively with both the Business and IT teams while always maintaining a calming demeanor during urgent situations. Excellent interpersonal, verbal and written communication skills along with great presentation skills and also being effective listener with strong analytical skills.