Michael Line

Background

About Michael Line

I’m passionate about transforming the enforcement industry - through fairness, innovation, and accountability.Over the past two decades, I’ve worked across every level of enforcement, helping to lead change in how the sector engages with both individuals and local authorities.Today, as Managing Director of JTR Collections, my focus is on driving digital transformation, improving transparency, and embedding ethical, people-first practices that deliver real, measurable results.Because I believe enforcement should be about more than collecting debt. It’s about rebuilding trust, encouraging engagement, and supporting financial rehabilitation.By combining data insight, behavioural understanding, and technology, we can achieve exceptional outcomes for clients while treating everyone involved with dignity and respect.I’m proud to lead a team that shares these values and continues to challenge perceptions of what enforcement can and should look like in a modern, regulated environment.If you’re a Local Authority or organisation looking to work with someone who believes in doing things differently - with integrity, innovation, and purpose - I’d love to connect.