Michael Lovelace
Systems Manager, Solution Adoption at Clinisys
Based in Kalamazoo, United States
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Seniority
Manager
Department
Information Technology
Location
Kalamazoo
Industry
Software Development
Company size
2K
Contact information
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m•••••••@clinisys.com
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Background
About Michael Lovelace
Service Management Strategy • Financial Performance • Leadership Senior level manager encompassing every facet of National and Global service and support. Establishing and maintaining service readiness, program / product development, service sales and marketing. Proven, innovative strategist, with ability to identify, sell, implement, and deliver service in both emerging and established markets that result in a high level of customer focus and profitability. Strong understanding the customer dynamic and how to develop and foster programs and environments that provide optimal experiences. Developing support teams where creativity and open thinking were major parts of the culture. • Service operations, profit and loss (P&L) oversight • Strategic account management • Program management • Marketing program development • Business development & sales • Service marketing • Strong negotiator with senior level decision makers across the healthcare sector • Possess a high energy level and a positive attitude, very results-driven • AMA – American Marketing Association • CSL – Center for Services Leadership at Arizona State University • AFSMI – Association of Field Service Management International
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