Michael Mallia

Background

About Michael Mallia

With over 30 years of dedicated experience in the automotive industry, my expertise lies in aftersales program management and hybrid transmission technology, most recently at General Motors. My mission has always been to align service deliverables seamlessly with organizational objectives, fostering a culture of excellence and innovation. By bringing diverse perspectives to the table, I have effectively coordinated cross-functional teams to enhance serviceability and support our service network. In my most recent role as Aftersales Program Readiness Manager, I spearheaded the coordination of essential service deliverables, ensuring compliance with technical specifications and service best practices. My collaborative efforts with department managers and senior management to identify and resolve issues have been integral to maintaining the high standards required for servicing advanced powertrain systems, ultimately contributing to the organization’s success in the hybrid vehicle market.