Michael McRae
System Administrator at House Sergeant At Arms
Based in Washington, United States
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Seniority
Staff
Department
Information Technology
Location
Washington
Industry
Government Administration
Company size
40
Contact information
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m•••••••@house.gov
Phone
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Background
About Michael McRae
IT support professional highly skilled in installing, repairing, maintenance and troubleshooting computer hardware and peripherals. Excellent analytical and problem solving skills with extensive experience of performing diagnostic and resolving a customer’s technical problems via telephone, email, and one to one. A problem solver who enjoys a challenge, works well independently or in a group setting providing all facets of computer support while delivering excellent customer service skills and attention to detail. Working knowledge of networking devices and printers as well as knowledgeable of numerous software packages and operating systems. Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.
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