Michael McVay

Background

About Michael McVay

PROFESSIONAL SUMMARY Protective Services professional who has worked with cases involving children and foster care parents. Exhibits sound judgment in difficult high-stress situations Child Protective Services professional highly skilled in responding to reports of child abuse or neglect. Approaches cases with a calm and objective eye, and with the well-being of all involved in mind. My leadership goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting agency morale.* Sales & Customer service: Provide excellent customer service. Developed and delivered marketing and sales communication with large customer base. Promoted company products and services by implementing highly effective communication and interpersonal skills.* Strategic Planning: Maintained high-quality service to customer base by integrating clerical staff, and customer competitive rates, proactive and customer service to offer quality transportation services to meet their needs no matter where they ship to.*Leadership: Successfully worked in operations effectively managing terminal operations and personnel to increase productivity, revenue growth, cost savings and improved procedures.