Michael Metzger

Background

About Michael Metzger

Experienced Product Management leader with a demonstrated history in the e-commerce and marketplaces industry leading teams to produce high value features in fast paced Agile environments. Skilled in Customer Relationship Management (CRM), Enterprise Software & Platforms, Contact Centers, Management, Payments, Invoicing, and E-payments. Strong Partner experience with Engineering, Analytics, and Design to define and execute product strategy.During my time at Angi was responsible for all our Sales, Customer Care tools, and Billing for the Pro experience in our Ads and Leads products at Angi(Former HomeAdvisor and Angie's List). We have sales and care reps utilizing our tools to drive additional value to our $1.3B marketplace. Through the internal tools we drive >$100M in annualized revenue through addition service request generation and the sales and onboarding experience for every PRO in the network.Currently I lead product strategy and execution for the Internal Tools and Billing domains at Alma. Focusing on driving innovation and operational efficiency. My role includes managing integrations with key partners like Stripe and Square to enhance billing and invoicing processes, while developing next-generation tools that empower over 200 Core Ops associates to efficiently handle eligibility checks and claims processing. I am passionate about fostering the growth and performance of Product Managers, ensuring alignment with strategic goals, and building scalable solutions that improve user satisfaction and streamline internal workflows.