Verified recordTelecommunications

Michael Milburn

Sr Residential Technician at Xfinity at Comcast

Based in Kennesaw, United States

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Seniority

Other

Department

Other

Location

Kennesaw

Industry

Telecommunications

Company size

62K

Contact information

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m•••••••@comca.st

Phone

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Background

About Michael Milburn

Dedicated IT Help Desk Professional | Customer-Centric | Problem Solver With 30+ years of customer service experience and 20 years in telecommunications, I have a deep understanding of problem-solving, troubleshooting, and delivering excellent technical support. Recently, I earned the Google IT Support Certificate, strengthening my foundation in IT systems, networking, and help desk support. My strengths include: Diagnosing and resolving technical issues efficiently Communicating complex IT concepts in an easy-to-understand manner Providing top-tier customer service and user support Working in fast-paced environments to troubleshoot hardware and software issues I’m currently seeking an IT Help Desk or Technical Support role where I can leverage my expertise in problem resolution and user support to contribute to a dynamic IT team. Let’s connect!

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