Michael Milliss

Background

About Michael Milliss

With over 7 years of experience in the insurance and building restoration industry, I have developed a strong expertise in managing technicians, staff, and business operations. My journey in this field started with my deep interest in understanding the complexities of insurance processes and the intricate nature of building restoration.I began my career working for a prominent restoration company, where I gained valuable insights into the inner workings of the insurance industry. Through my hands-on experience, I learned the importance of accurately assessing property claims and understanding the intricate details of policy coverage. This experience allowed me to develop a keen understanding of the insurance industry, enabling me to effectively navigate claim processes and communicate with policyholders.Throughout my career, I have been responsible for managing a team of technicians and staff, overseeing their day-to-day activities, providing training and guidance, and ensuring that all work was executed with precision and professionalism. This role allowed me to develop strong leadership and interpersonal skills, as well as the ability to foster a collaborative and cohesive team environment.In addition to managing personnel, I also played a pivotal role in overseeing business operations, including budgeting, resource allocation, and strategic planning. This experience equipped me with a comprehensive understanding of the financial and operational aspects of running a successful business, further solidifying my expertise in the industry.Currently, I am leveraging my knowledge and experience as QLD Trade/Operations Supervisor with FRA (Flood Restoration Australia). In this role, I am enhancing my understanding of building restoration. By leveraging cutting-edge tools and methodologies, I am able to provide precise and insightful assessments of building damages and insurance claims, ensuring that all parties involved receive fair and accurate evaluations.My role as a QLD Trade/Operations Supervisor allows me to stay at the forefront of industry advancements, enabling me to continuously expand my expertise and provide valuable insights into complex insurance and building restoration scenarios. I am passionate about leveraging my experience and knowledge to contribute to the advancement of the industry, providing reliable and informed assessments that ultimately benefit policyholders, insurance companies, and restoration professionals alike.