Michael Morton
Forum Installation Specialist at Zeiss Medical Technology
Based in Phoenix, United States
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Seniority
Staff
Department
Manufacturing & Production
Location
Phoenix
Industry
Medical Equipment Manufacturing
Company size
4.8K
Contact information
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m•••••••@zeiss.com
Phone
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Background
About Michael Morton
Software Implementation | Project Management | Hospitality Management A leader, collaborator, and trainer with 15 years of experience in guest service operations and technology with a career dedicated to promoting the customer experience. Leverages a winning combination of project implementation, resourcefulness, customer agility, and responsiveness to address each property owners' brand and customers' needs. Possesses a proven ability to manage the stress of extensive travel, short timeframes, and multiple client implementations using proprietary hospitality systems. Applies a learning mindset to troubleshoot system functionality issues, monitor routine software customizations and updates while ensuring management, team member development, and continuity during system transitions. Builds sustainable post-launch relationships to ensure ongoing business development and customer retention. Customer Satisfaction & Retention / Training and Development / CompTia A+/ Hospitality Management / Customer Loyalty Programs /Revenue Management Guest Services & Support / Staff Development and Management / HOA Management Service Level Agreement (SLA)/ Software/System Implementation Troubleshooting and Problem Solving CompTia Network+/CompTia Security+
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