Michael Odhiambo
IT Specialist at Watu Credit
Based in Mombasa County, Kenya
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Seniority
Staff
Department
Information Technology
Location
Mombasa County
Industry
Financial Services
Company size
2K
Contact information
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m•••••••@watuafrica.com
Phone
5 credits+254 ••• •••• ••••
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Background
About Michael Odhiambo
I am a dynamic and results-oriented IT professional with 4+ years of experience in managing and supporting core business systems and networks. Throughout my career, I have developed strong skills in troubleshooting software and hardware issues, ensuring system reliability, and enhancing operational efficiency. I take pride in overseeing IT support teams, driving performance management, and executing strategic IT projects. I have successfully developed and enforced IT policies and procedures that promote compliance and security. Additionally, I have conducted comprehensive training programs for staff, focusing on IT security and data protection standards. My experience extends to maintaining IT asset inventories and coordinating resources to support seamless operations. Moreover, I have a proven track record of improving user satisfaction through effective support and prompt issue resolution. I am committed to fostering collaboration across departments to enhance overall productivity and service delivery.
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