Michael Parmar
Head of Departments at Capsule Pharmacy
Based in Ahmedabad, India
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Seniority
Director
Department
General Business & Management
Location
Ahmedabad
Industry
Retail Pharmacies
Company size
51
Contact information
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m•••••••@capsule.co.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Michael Parmar
22 years working experience in Pharma E-Commerce, Hospital Supply chain, Retail Chain Supply, Warehousing, Purchase and Logistics & Administration Departments. Building strategies for maintaining strong, long-lasting customer relationships. Monitoring the costs, budgets, and resources. Leading and engaging with human resources with the responsibility of their recruitment, training, and retention. Driving and developing weekly/monthly/annual and seasonal sales targets for the department, examining growth opportunities, enabling sales improvements, product mix development, and taking responsibility for the department's performance against targets. Identifying and solving team and customer issues strategically. Evaluating pharmacy operations to ensure compliance with state laws and regulations Supervising pharmacy technicians and other staff members to ensure that operations run smoothly Monitoring drug costs to ensure that they are within budget limits set by the company Managing inventory levels of prescription medications to ensure that there is enough supply without excessive waste New store searching, opening and take of all infrastructure of store. Take care of Staff administrative works like attendance, leaves, appraisals, entry and exits of employee. Helping to the Supply chain by local vendor management and purchase. Upgrade policies for Retail Stores and Sales Operations Department. Achieve targeted performance and quality targets. Returns, cancellations, exchanges, changes to orders. Provide reports and analysis in conjunction with management routines to monitor and drive improvements performance, quality and cost. Troubleshoot and resolve problems as they arise, ensuring smooth running of stores Work closely with colleagues in stores, Merchandising, Marketing, IT, Finance, VM Skill: Business Awareness and Development. Knowledge of Heading Profit Center. Ability to Coach and Motivate Salespeople. Sales Process Skills. Market Knowledge. Accountability. Flexible Thinking. Result Orientation. Teamwork. Commitment to Learning. Attention to Detail. Professionalism (Attendance/Punctuality). Strong Analytical and Problem-Solving Skills.
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