Michael Pedersen

Background

About Michael Pedersen

As a Senior Managing Partner at Gartner Consulting, I lead the business development and client delivery activities within the Manufacturing sector, applying leading practices to enable a business-oriented approach to IT service delivery. With over 18 years of experience at Gartner and 11 years at META Group, I have a proven track record of successfully growing and managing consulting revenues, delivering high-quality and high-impact solutions, and overseeing acquisitions and integrations. Sample engagements include: 1) Led the refinement of the service delivery model for an upstream application team at super major to support CEO demands to digitalize its business. While agile practices were employed, the team struggled with how to scale its agile practices when including business IT, critical upstream functions (completions, reservoir mgmt, surface operations, etc.) and back-office IT support. Outcome was a roadmap of initiatives that was approved for implementation by leadership. 2) Led the sourcing strategy and transaction support to guide a major refinery in migrating a majority of its application portfolio to Azure and transition its application support services to 3rd party provider. Leadership sought to minimize future capital expense, exploit market cloud capabilities and free up internal staff for future digital initiatives. Gartner guided the client through the strategy (service bundles, performance expectations, Operating Model impacts), RFP development, bid & pricing reviews and vendor selection to identify the vendor with greatest value and alignment to client organization. 3) Conducted an IT Spend assessment at a downstream oil & gas company. Growing cost pressures led to demands to compare costs to industry peers and identifies potential sources of optimization. Selected industry peers for top-down comparison of IT costs while analyzing its outsourcing contract for deficiencies to market. Gartner identified multi-million USD opportunities to improve performance, service delivery resiliency and reduce risk. 4) Developed an ERP strategy for division of an aerospace & defense manufacturer — Aging Enterprise Resource Planning (ERP) systems and challenging business markets drove business leadership to seek a strategy to better support its multimode manufacturing environment. Worked with business leadership to define differentiating requirements for its critical business needs (after-market service, international), viable multitier ERP options, deployment sequencing and detailed business case for President’s approval.