Michael Pellett
Director of Service Operations at Mills Automotive Group
Based in Charlotte, United States
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Seniority
Director
Department
Operations
Location
Charlotte
Industry
Retail Motor Vehicles
Company size
198
Contact information
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m•••••••@millsautogroup.com
Phone
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Background
About Michael Pellett
With over a decade of experience in the automotive service industry, my role as Parts and Service Director at Cadillac of South Charlotte has allowed me to leverage my Six Sigma certifications and expertise in continuous process improvement. Our team's dedication to training coordination and monitoring key performance indicators has significantly enhanced operational efficiency. At Hendrick Porsche, where I served as Fixed Operations Manager, I honed these competencies, contributing to a culture of excellence. My mission is to uphold Cadillac's commitment to quality and customer satisfaction, drawing on my experience to deliver exceptional service.
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