Michael Pelonero

Background

About Michael Pelonero

Experienced Multi-Unit General Manager with 28+ years of experience in hospitality, contract food service, customer service, reporting & financial analysis, QA & safety compliance, recruitment, training & development, HR & union contracts. My experience includes full service, high volume operations management in a multi-unit setting with an extensive financial background. I have strong training & development experience, as well as managing union contracts (as well as negotiations). I am also skilled in other key areas including culinary, marketing, QA & safety, recruitment, catering, marketing, and am verse in all Microsoft Office aspects. I have also managed contracts thru key client leadership thru daily communications and quarterly business reviews. I recently was certified in Lean Culture (LCC) which focuses on customer service & waste management. Also, I was certified as a ServSafe test proctor in 2018. Multi-Unit General Manager | Hospitality email: mpelo3@comcast.net cell: 610.420.0859 Keywords: Multi-Unit, General Manager, Director, Hospitality, Restaurants, Café, B&I, Financials, P&L, Budgeting, Forecasting, Performance Metrics, Process Improvement, Analysis, Contract Food Service, QA, Safety Compliance, HACCP, Union Management, Contract Negotiations, Culinary, Recruiting, Training & Development, HR, Marketing, Catering, Client Relations, MS Office, Communications, Excellent verbal & Written Skills, SERV Safe, Lean Culture, LCC,