Michael Phoenix
Facilities and Technical Support at Wilfrid Laurier University
Based in Waterloo, Canada
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Seniority
Other
Department
Other
Location
Waterloo
Industry
Higher Education
Company size
4.2K
Contact information
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m•••••••@wlu.ca
Phone
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Background
About Michael Phoenix
I believe in three simple concepts when it comes to computer support: accuracy, efficiency, and communication. I always strive to improve myself in these three areas, and maintain a professional and amiable demeanor at the same time. Having someone fix an issue with your computer, be it at home or in the workplace, can be stressful for anyone. I do my best to remove this stress by providing information to my colleagues about what the solution is and how I will go about applying it. A little affability goes a long way, especially when someone's computer is potentially at risk!
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