Verified recordIT Services and IT Consulting

Michael Picardi

Senior Site Reliability Engineer at Fiserv

Based in Saylorsburg, United States

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Seniority

Staff

Department

Information Technology

Location

Saylorsburg

Industry

IT Services and IT Consulting

Company size

33K

Contact information

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m•••••••@fiserv.com

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Background

About Michael Picardi

Specialties: Scrum Master, Performance Testing and Engineering, Capacity and Scale, Performance Optimization, All aspects of APM, Dashboards, and Continuous Process Improvements. I have been the SME for performance testing and engineering for multiple products at ADP since August I also fulfilled the scrum master role for our SRE scrum team from November of 2019 to present. I was also a participating SRE Team member which included on-call, environment support, triage, and issue resolution. A few years ago, I facilitated a Kanban performance team handled all performance needs for 5 major products / projects simultaneously and supported 16 development scrum teams. Our behavioral agile maturity level assessment after 1 year was Operating, and we were VERY close to achieving the Adaptive level.

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