Michael Pinho

Background

About Michael Pinho

Business champion & change agent | Financial Operations – Product Management – Customer Solutions | Identifying & implementing best practices | Developing & delivering customer solutions Designing engaging customer touch points informed by industry best practices…providing on-target consultative support from trusted experts/partners…consistently delivering great customer experiences. These are critical to creating the kind of customer loyalty that drives the success of companies in high-touch markets – and the crux of what I offer. Service-oriented at my core, I am a business champion who fosters collaborative environments to get at the core of problems to define and deliver well-matched business/customer solutions. A consummate relationship manager, I love to hear people’s stories and excel at making connections. My strength is cultivating trust-based relationships and alliances that ultimately generate the wins that drive revenue growth. Among my career successes, I Facilitated solution development/implementation, leading cooperative efforts to recognize/address key issues & illuminate best go-forward Grown bottom-line performance – significantly – by identifying & implementing best client engagement processes/business Raised team performance, bringing out the best work in others through strong example and effective coaching & Delivered exceptional results, leveraging genuine communication style to engage internal & external partners in achieving shared goals. I pride myself on being a problem-solver who readily sees opportunities and deftly engages with others to define & implement solutions to enhance business operations. I see myself as a catalyst who easily energizes and mobilizes others to move companies forward. And I am someone who is undeterred in pursing goals, staying in the fray to ensure delivery according to plan. In short, I am a leader who simply gets the job done.