Michael Plourde

Background

About Michael Plourde

Accomplished and highly motivated executive-level strategic leader with an outstanding reputation of management in engineering, program management, operations, business development and corporate strategy that transforms companies and drives profitability.Trusted advisor in the satellite and communications industries with extensive experience in delivering proven business management strategies for technology companies. Effectively communicates with board members, executive leadership, clients, partners and colleagues to evangelize corporate vision while showcasing innovation and market focus.Mentors teams to power continuous process improvements while ensuring quality execution of customer experience and product development. Proven capacity to lead, define and execute daily operations within budgetary and time constraints.CORE SKILL AREASExecutive Leadership, Program Management Office, Profit & Loss Management, Operations Management, Process Management, Corporate Strategy, Business Development, Organizational Management, Contract Negotiations, Change Management, Budgeting and Forecasting, Wireless Communications, Strategic Partnerships, Mergers & Acquisitions, Corporate IntegrationsPERFORMANCE HIGHLIGHTS* Built Government Programs Team over an 11 year period which consistently delivered highest revenue and margin results to the organization year over year.* Managed a core-team to develop one common process to on-board clients onto our Global Platform that incorporated ITIL lifecycle stages service strategy, design, transition, operations and continual service improvement.* Leader of Steering Committee to transition service delivery platform from Remedy to ServiceNow.