Michael Pyke
Assistant Manager at Coast Mountain Bus Company
Based in Canada
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Seniority
Manager
Department
Operations
Location
Canada
Industry
Urban Transit Services
Company size
1.6K
Contact information
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m•••••••@translink.ca
Phone
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Background
About Michael Pyke
At Coast Mountain Bus Company, my role as Assistant Manager encompasses enhancing the effectiveness of customer information services. With over two and a half years in this position, I've become adept at managing and optimizing customer information systems, ensuring their seamless operation and data integrity across the TransLink enterprise. My focus is on the meticulous implementation and maintenance of these systems, which are pivotal for customer satisfaction and operational excellence. The competencies honed from my current role and previous as an Operations Supervisor include advanced problem solving, adept people management, and a commitment to exceptional customer service management. Our team's dedication to providing reliable and accurate information has been instrumental in improving the customer journey, reflecting my personal mission to elevate user experiences through the strategic application of technology and team leadership.
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