Michael Qiu
Customer Delivery Technical Leader at Cisco
Based in Setagaya, Japan
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Seniority
Manager
Department
Other
Location
Setagaya
Industry
Software Development
Company size
95K
Contact information
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m•••••••@cisco.com
Phone
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Background
About Michael Qiu
Cooperate with multiple vendors(different countries) to fast troubleshoot production netowrk issue and recover-Quickly set up lab environment, carry out reproduction test to verify live network issue-Carry out testing of features and functionality in a laboratory environment and to implement and verify that they are operating correctly in the live network-Document technical materials, test report, installation manual, maintenance manual, OS upgrade manual in Japanese to customer-Communicate and collaborate with inter department and outer partners to do trouble shooting and deliver final solution to customer-Leadership experience(up to 6 members)-Thrive in a customer focused, multi-vendor environment-Always meet client demands and develops good long-term customer relationships
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