Michael Rafus
Depot Manager, Secure Services Group at Spencer Technologies
Based in Northborough, United States
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Seniority
Manager
Department
Operations
Location
Northborough
Industry
IT Services and IT Consulting
Company size
446
Contact information
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m•••••••@spencertech.com
Phone
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Background
About Michael Rafus
Senior Manager of Secure Services at Spencer Technologies with 22 years of progressive leadership across procurement, warehouse operations, building maintenance, and secure service delivery. Proven expertise in maintaining PCI-compliant environments and managing end-to-end responsibilities including daily service order fulfillment, project installations, hardware repairs, data analytics, and facility upkeep. Recognized for consistently meeting or exceeding performance benchmarks such as on-time deployments and service responsiveness. Successfully transitioned through multiple roles within the organization, building deep institutional knowledge and operational agility. Recently earned AI Professional Certification, applying artificial intelligence to optimize workflows, improve documentation, and enhance operational efficiency.
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