Michael Ramsey

Background

About Michael Ramsey

At Beacon Communities, my mission revolves around ensuring the seamless operation and support of business-critical applications with a particular emphasis on ServiceNow administration. My expertise in automating tasks via Microsoft Power Automate has been pivotal in enhancing system reliability and efficiency. The organization benefits from my experience in maintaining a stable and secure application environment, contributing to over 99% uptime for mission-critical systems.Previously at Paul Weiss, my role encompassed both third-level support and the strategic development of practice systems, where I leveraged tools like SharePoint and Power BI to drive operational excellence. My collaborative approach with interdisciplinary teams has proven effective in project successes, including the award-winning Casesite project. The core competencies I've honed include advancing business continuity management, optimizing workflow monitoring, and managing change control with a focus on high availability and disaster recovery.