Michael Riley
IT Manager and IT Field Services Technician at Sims Metal
Based in Baltimore City County, United States
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Seniority
Other
Department
Other
Location
Baltimore City County
Industry
Environmental Services
Company size
783
Contact information
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m•••••••@simsmm.com
Phone
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Background
About Michael Riley
Eighteen years track record providing networking and hardware solutions leading to increased productivity and reduced operating costs. An experienced end user and systems technician with an enthusiastic customer support approach. • CompTIA A+ & Network+ Certified • Dell Premier Access Certification • Tier 1,2 & 3 support experience • Extensive troubleshooting, system monitoring and system management expertise KEY TECHNOLOGY SKILLS : Windows 10 & 11 Windows Server 2012 – 22019, Knowledge of Linux (Ubuntu, Open Suse, Fedora)/: TCP/IP, DHCP, DNS, Ethernet, Active Directory: Meraki, Laptops, desktops, servers, tablets, smart phones (Android, iPhone, Windows) cabling, peripherals, AV equipment; projectors, video conferencing equipment, VoIP Phones: MS Office, Office 365, VMware, Symantec Ghost, Symantec EndPoint, Bit Defender, Ma;lwareCitrix environment, ICA Client / Receiver
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