Michael Robert
Service Desk Team Lead at Lkq Corporation
Based in Sainte-Sophie, Canada
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Seniority
Manager
Department
Information Technology
Location
Sainte-Sophie
Industry
Automotive
Company size
8.2K
Contact information
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m•••••••@lkqcorp.com
Phone
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Background
About Michael Robert
I currently hold the position of Service Centre Team Lead at LKQ. As a Service Centre Team Lead since March 2016, I've helping to manage the day to day of our Service Centre team of 18 agents. Including ensuring available of agents, meeting daily goals and monthly metrics then reporting on the metrics. I'm an experienced Service Desk Analyst with strong IT professional skills and very customer focused.
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