Michael Ruan
IT Support Operations Technician at Boston Dynamics
Based in Boston, United States
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Seniority
Other
Department
Other
Location
Boston
Industry
Automation Machinery Manufacturing
Company size
1.4K
Contact information
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m•••••••@bostondynamics.com
Phone
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Background
About Michael Ruan
Experienced IT professional with a strong background in technology support and customer service, currently excelling at Harvard Business School's Technology Support Service (TSS). Skilled in promptly addressing customer needs, documenting work in ticketing systems, and troubleshooting software platforms. Prior experience at Encore Boston Harbor highlights a commitment to delivering exceptional customer experiences and fostering team collaboration. With a talent for multitasking and upselling, I bring a unique blend of technical expertise and customer-centric skills to contribute effectively to IT teams, ensuring top-notch support and service excellence.
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