Michael Sepula
Senior Lecturer in Hospitality Management at Mzuzu University
Based in Mzuzu, Malawi
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Seniority
Staff
Department
Education
Location
Mzuzu
Industry
Higher Education
Company size
822
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m•••••••@mzuni.ac.mw
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Background
About Michael Sepula
Service quality management specialist in Hospitality Management with substantial teaching and practical experience in hospitality services management; hospitality operations and logistics; foodservice operations and management. Focus on customer satisfaction and loyalty. • Food and beverage cost control specialist with experience in menu planning principles and menu pricing; use applicable and acceptable methods of controlling food and beverage costs in a food and beverage operation; critical examination and use of steps involved in food, beverage and labour cost analysis; always interested in the use of recipe conversions, costing and yield tests and meticulous use of cost percentage analysis to measure the success of any food and beverage business operation. • Expertise in Food Production and Foodservice Operations using a Competence Based Education and Training (CBET) approach outlined in the Technical Entrepreneurial Vocational Education and Training (TEVET) system; Focussing on Assessment and Verification.
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