Michael Serafin
Service Desk Leader at Truist
Based in Taylorsville, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Taylorsville
Industry
Financial Services
Company size
29K
Contact information
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m•••••••@truist.com
Phone
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Background
About Michael Serafin
Senior Leader with a demonstrated history of working in the information technology and services industry. Skilled in Process, continual improvement, KPI development, Knowledge management, Technical Support, ITILV4 Certified, System Administration, and IT Service Management. Strong Leader and management professional with a Bachelors focused in Bachelor of Business and Information Technology from Indiana Wesleyan University.
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