Michael Skudera

Background

About Michael Skudera

Ambitious, results-driven Healthcare Operations Manager at DaVita with a proven track record in patient access leadership, operational excellence, and team development. Currently leading outpatient clinical operations with a strong focus on improving patient outcomes, inspiring team performance, and fostering a culture of continuous improvement. I bring years of experience overseeing healthcare operations, optimizing workflows, and enhancing both the patient and employee experience. I’ve led high-performing cross-functional teams, implemented successful process improvements, and driven revenue growth through strategic planning and accountability. My leadership style emphasizes empathy, mentorship, and autonomy—empowering teams to reach their full potential. Prior to my current role, I served as a Patient Access Manager, responsible for managing daily operations, driving efficiency in revenue cycle management, and improving customer service standards. I developed and implemented policies across insurance verification, scheduling, pre-authorizations, and denials management. I’m passionate about creating meaningful workdays—for myself, my team, and the patients we serve. I thrive in environments where values and culture are lived, not just written. Whether it’s managing budgets, mentoring staff, or responding to patient needs, I lead with purpose and integrity. Bachelor’s degree in Healthcare Administration | CHAM certification candidate | Lifelong learner committed to operational excellence and heart-led leadership in healthcare