Michael Sukach

Background

About Michael Sukach

Short version – I am Michael Sukach, Providing excellent customer service and care while I create great lasting impressions on my Clients and Coworkers- • Longer version – Hello and welcome to my LinkedIn profile where I hope to create lasting impressions and make new friends as we all try and further our professional careers. I find that customer service is my passion in life. To a lot of people, this can mean different things but to me it means, being able to bring happiness to those I help on our journey through your issue, problem or concern. 2 years as a front line supervisor, Duty's included receiving and answering questions from agents. Coaching agents, taking supervisor calls, approving account credit and quality assurance while taking up to 140 calls from Team members or Customers on a daily basis. 1 plus Year as a leader and manager while meeting or exceeding all goals set forth. Experience in managing onshore and offshore teams while providing training and coaching on a daily basis. Information and attitude are key for future growth - for one's self and others