Michael Tiley

Background

About Michael Tiley

With a number of years experience in SaaS sales, transformation, and organizational design, I am a CX Executive at HGS, a global leader in business process management and customer experience solutions. In this role, I work with market-leading clients to deliver exceptional customer experiences, drive business value, and optimize operational efficiency. I leverage my skills in SaaS sales, data-driven organization design, org analysis, modeling, and change management to help clients build their internal capabilities and exploit wider uses of data for productivity and profitability. I am passionate about empowering organizations and individuals to achieve their goals and unleash their potential. I am always eager to learn new skills, collaborate with diverse teams, and explore new opportunities in the HR, operational and CX fields.