Seniority
Director
Department
General Business & Management
Location
Toronto
Industry
Banking
Company size
47K
Contact information
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m•••••••@••••••.com
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Background
About Michael Unan
A strategic, hands-on senior leader with 10 years of e-commerce, online sales & marketing and operations experience. A track record for successfully developing and executing e-commerce and user-experience strategies that delivers tangible, bottom-line results. Significant knowledge in general management, staff development, product and project management, P&L, budget management and multi-channel retailing (web, call centre and retail). Specialties: • Online / e-commerce sales & marketing • SEO, SEM / PPC • Web usability • Web analytics • Vendor and agency management • Large-scale website operations & performance management • Process improvement / Six Sigma • Customer Experience / Voice of the Customer management • Product Management • B2B & B2C sales management • Call centre management (unionized, inbound & outbound) • Multi-channel retailing
Decision-makers
Other people at Cibc
- AAStaff
Amar Alkhatib
Sr Analyst Aml · Finance & Accounting
- IHVp
Imran Hassam
Market Vice President · General Business & Management
- INStaff
Ivy Nguyen
Sr Financial Analyst, Corporate Real Estate · Finance & Accounting
- AJOther
Aarshia J.
Business Specialist, Process Engineering · Other
- KBStaff
Kishan Barot
Transaction Processing Officer · Operations
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