Michael Vesco

Background

About Michael Vesco

Through Urish Popeck & Company, LLC and BDO USA, LLP, I was able to expand my experience with auditing and consulting services, both public and private, in the construction, financial services, health care, higher education, manufacturing, retail and service industries. The various types of services that I performed included integrated financial statement audits in accordance with GAAP, internal audit projects, regulatory compliance testing, internal control assessments, OMB Circular A-133 audits, overseeing special projects and employee benefit plan audits.Through Monongahela Valley Hospital, I was responsible for day to day accounting operations including financial record keeping and executing month end closing processes; including journal entries, account reconciliations, assisting with budget to actual variance analysis, and compiling monthly reporting packages for senior management. I also performed financial analysis to facilitate decisions made by senior management.Through UPS, I provide support working with and responding to questions from AE’s, address policies, best practices and incentives, guidelines and rate strategies Communication & Training: Pricing processes, tools, KPI’s and tactics Winning Faster: Identify opportunities to mitigate delays and improve win rates, align pricing strategies with customer opportunities to assist in increasing AE sales velocity. I have been involved with the roll out the new CX Shield programs, where my area was continually in the top NPS score in the country and most effective and fastest to complete all programs, these programs include; the Service Ambassador program, rolled out CX surveys, onboarding and missed pickup interventions. Instituted and developed the win back per center program that helped reduce churn to lower than it was in 2019 before COVID. Developed a file to project churn at the beginning of the year to accurately represent what churn would be month by month throughout 2020.