Michael Wenzel
AVP, Sales and Commercial Division at Genpact
Based in Eugene, United States
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Seniority
Vp
Department
Sales & Business Development
Location
Eugene
Industry
Business Consulting and Services
Company size
139K
Contact information
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m•••••••@genpact.com
Phone
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Background
About Michael Wenzel
Business operations transformation champion with 20 years experience in successful launches of new business services, models, and best practices across Asia and North America. Effectively navigating multi-cultural and matrix landscapes between Asia Pacific region and western head offices. Strong record of transformational leadership in customer and sales operations for global consumer retail product, financial service companies, as well as BPO companies. Leadership skills include 1) Strategic vision and planning; 2) Introduction of Lean and other innovative operations tools and best practices; 3)Development of digital strategies for introducing innovative, customer-facing technology; 4) Data driven performance enhancement; 5) Telework; 6) Delivery of robust large-scale projects; 7) Highly effective human resource engagement, development & motivation; 8) Innovative service culture building; 9) Service and process re-engineering; 10) CX and AX advocacy
Decision-makers
Other people at Genpact
- NNManager
Nikhil Naik
Lead Consultant · General Business & Management
- MVDirector
Matei Valentin
Head of Security · Public Administration & Safety
- SNManager
Sachin Nayak
Process Developer · Operations
- RGManager
Rupal Garewal
Instructional Designer · Education
- RTOther
Renu Thakur
Commercials (Pre Sales) Senior Manager · Other
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