Michael Wong

Background

About Michael Wong

Team focused Servant-Leader| Coaching individuals and cross-functional teams | Driving process improvements My career journey has taken me from epidemiology, business, information technology, telecommunications and marketing. Through this journey I have developed a servant-leadership style that fosters respect, integrity, and collaboration using communication and interpersonal skills to support business objectives and sustainable service delivery satisfaction levels. This will be of value in leading a team to create operational excellence. Two recent achievements have been on time delivery of project milestones and 4-fold improvement in process efficiency. Experience in: Agency Management Analytics Business Intelligence Business Operations Database Marketing Information Technology Marketing Campaign Development Project Management Survey Development Team management competencies: Certified ScrumMaster Coaching new hires Delegating tasks Leading productive meetings Lean/Agile/DevOps Managing for results Technical Skills: Base SAS/SAS Enterprise Guide Crystal Reports ETL ITIL JIRA Looker Power BI SalesForce SQL Tableau Scrum Roles, Meetings, Artifacts and Scaling Agile Metrics eXtreme Programming (XP) Kanban Agile Techniques: User Stories, Test-Driven Development (TDD), Continuous Integration and Automated Testing, Pair Programming, Mwong SIP.pdf reviews my Strengths, Interests & Preferences.