Michael Zamora
Client Success Manager at Greystone Technology
Based in Denver, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Denver
Industry
IT Services and IT Consulting
Company size
109
Contact information
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m•••••••@greystonetech.com
Phone
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Background
About Michael Zamora
As an innovative and strategic business leader, I have proven success planning, executing, and leading complex projects, programs, and initiatives that drive operational excellence and enable long-term results. I am truly passionate about analyzing operational performance, identifying gaps in efficiency, and implementing tools, processes, and solutions to continually improve people, processes, and technology. I am also dedicated to continuing education and professional development as I recently earned several credentials including ICAgile Certified Professional and Certified SAFe 5 Agilist and Scrum Master. I strive to continue ideating and executing impactful people, organizational, and technology initiatives to accelerate efficiency, mitigate risk, bridge gaps, boost revenue, and deliver rapid business growth. I offer precise direction and a deep commitment to organizational success through strategic thinking, business intelligence, cross-functional collaboration, and complex data analysis. In addition, I continually strive to exemplify a personal commitment to influencing team dynamics, facilitating cross-functional relationships, and impacting positive change. KEY HIGHLIGHTS: Maximize project success for diverse initiative defining scope, goals, and deliverables and communicate full-scale project plans to cross-functional stakeholders. Gained subject matter expertise in defining product vision, strategy, and roadmap to build world-class products. Effectively analyze business needs, prioritize opportunities, and leverage Agile and Waterfall methodologies to lead project implementation. Dedicated Scrum Master with expertise in Agile transformation and coaching, team building, and continuous process improvement of software delivery. Continually identify strategic opportunities and leverage project management tools and methodologies to manage the project lifecycle, mitigate risk, and drive performance improvement. AREAS OF EXPERTISE: Project & Product Management | Software Delivery | Agile & Scrum Methodologies | Risk & Change Management | Process Engineering | User Stories | Iterative Development | Scrum Team s & Sprints | Requirements Gathering | Strategic Planning & Roadmaps | People Management | Cross-Functional Collaboration
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