Michael Zyglis

Background

About Michael Zyglis

Operations - Process Improvement - Change Management - Customer Service Results driven leader with a successful track record building high performing teams/business units and turning around underperforming service organizations. An energetic, passionate, and goal driven general manager, skilled in directing high-volume service operations, creating and implementing policies, process and procedures, essential to generating a positive departmental culture. Proven ability to focus and direct organizations, resulting in increased growth and profitability. Specialties: accounts payable, advertising, budgeting, coaching, continuous improvement, customer satisfaction, customer service, diagnosis, direct marketing, electronics, finance, invoicing, leadership, macromedia director, management, marketing, mechanical, microsoft excel, microsoft office, microsoft powerpoint, microsoft word, payroll processing, process engineering, project management, quality, safety, sales, scheduling, supervisory skills, technical support, training, troubleshooting,