Michaela Dowd
Smc Manager at Eir Ireland
Based in Ireland
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Seniority
Manager
Department
Supply Chain & Logistics
Location
Ireland
Industry
Telecommunications
Company size
2.5K
Contact information
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m•••••••@eir.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Michaela Dowd
Specialities • ITIL Service Mgmt. • Process Mgmt. • People Management • Business Relationship Management Professional Profile Highlights • 10+ years People Mgmt. experience managing service team across eir • Extensive experience in working on the implementation of Corporate mergers and restructuring programmes • Process leader for Continual Service Improvement. process development for ISO accreditation. • Focused leadership and mentoring of team of 14 Service Managers to ensure consistent delivery of service proposition. •Ability to foster and maintain cross functional relationships within the business to deliver excellent Customer Service and support increased revenues to the Company.
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