Michaela Galanova

Background

About Michaela Galanova

I’m a business process expert, lean management trainer, and certified coach passionate about helping people and organizations work smarter. With a strong background in process improvement, service design, and strategic facilitation, I support teams in turning complexity into clarity and rethink the way they work — whether it’s mapping current-state processes, identifying inefficiencies and solving operational pain points, to designing smarter, user-centered solutions that stick. I lead and deliver Lean Management trainings I coach teams through change and continuous improvement I facilitate co-creation workshops that drive real impact I lead a community of business process designers and am a custodian of the process architecture My approach blends analytical thinking with a human touch and sits at the intersection of structure and creativity. I believe great transformation happens when we combine smart systems with engaged people — and make space for experimentation, learning, and ownership along the way. Let’s make work better — more efficient, more meaningful, and more human. Curious to collaborate, learn more, or just exchange ideas? Let’s connect.