Michaela Karingo
Office Manager at Airmark Airconditioning
Based in Brisbane, Australia
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Seniority
Manager
Department
Operations
Location
Brisbane
Industry
Construction
Company size
1 to 10
Contact information
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m•••••••@airmarkairconditioning.com.au
Phone
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Background
About Michaela Karingo
As an account manager and customer service professional, I foster exceptional customer relationships and provide outstanding administrative service to consistently secure high customer satisfaction ratings and generate an increase in sales, profits, and customer retention. I am proud of my productive track record of over 8 years of service in global relationship management. As a proven conflict resolution expert, I have an eye for detail and compassionate approach to problem-solving. Product knowledge, customer service practices, and administrative protocol are strengths and I promote them as a motivational trainer, team leader, and a sought-after resource on customer service best practices. Currently, I provide service to distributors of promotional product lines for Logo-Line Australia. Formerly, I worked in the travel and tourism industry for Virgin Australia, supporting customers with international travel needs. Through these opportunities, I have gained extensive experience in customer service, reservations, conflict resolution, order fulfilment, and relationship management. It is clear to me that the customer experience provides a critical competitive opportunity in today’s crowded marketplace. I learned that success in customer care is about the intangibles- goodwill, courtesy, respect, patience, attentiveness, and dignity. Want to learn more about my approach to customer service and relationship management? Let’s connect. 0484 614 912 | Michaela.Karingo@gmail.com
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