Michal Dedera
General Manager at Four Seasons
Based in New York, United States
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Seniority
Manager
Department
Operations
Location
New York
Industry
Hospitality
Company size
44K
Contact information
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m•••••••@fourseasons.com
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Background
About Michal Dedera
Business Executive and World Class hotelier - hotel management, real estate operations - commercial and residential, people leadership, change management and culture building and many other skills acquired over 25 years of experience in many locations on 5 continents and in multiple cultures and environments. Currently overseeing the management of 15 assets in New York region totaling ft.² and leading teams in each. Landmark commercial spaces such as Metlife 200 Park Ave at Grand Central, Chrysler East, Hearst foundation headquarters building as well as 520 Madison Jeffries’ tower, 11 West 42nd st at Bryant Park, JACX and 1900 luxury residential towers at Jackson Park in Long Island City. In charge of leading hospitality efforts in the company evolving real estate operations with hospitality mindset. Strategic leadership, strong people skills, emotional intelligence and business acumen with a proven success track record. I thrive in challenging complex environments with multiple stake holders. Strong team builder with effective negotiations skills; Achieved top of the class results in revenues, guest / customer satisfaction, service quality and employee morale. Negotiated many capital expenditure investments and successfully managed many projects to completion. Multilingual with strong communication skills as well as passion for hospitality, real estate and people leadership.Operated Four Seasons New York during first COVID pandemic wave and in charge of housing of first aid workers as the first hotel in NYC with the support of iSOS and TWHR ownership - acquired valuable knowledge on operating procedures as recognized by the Governor's office and NYT.Transitioned to real estate during 2020 travel industry downturn.A Czech national with a linguistics degree in English and German from Charles University; fluent in Spanish. Studies in Czechia, Spain, Argentina, Australia and also eCornell.Specialties: Fluent in Czech, English, German, Spanish; Basic knowledge of Russian and French; Strong in Revenue mgmt, Hotel pre-opening experience at 8 luxury properties in Sales/Reservations and Rooms Division with Four Seasons (Prague, Shanghai, Sharm el Sheikh, Tokyo, Miami, Jackson Hole, Budapest, Seychelles); A poweruser of hotel system Opera and proficient in its setup. Very knowledgeable about Spa and Fitness - designed and successfully opened and ran the Riverview Treatment Suite at FS London at Canary Wharf as well as achieved 5* Forbes award at FS Resort Palm Beach. Service Excellence and Emotional intelligence training with Forbes.
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