Michel Taung

Background

About Michel Taung

Utilize skills and abilities in the IT technology and industry that offers Professional growth while being resourceful, innovative and flexible, with depth in Services Management Experience. Having skillfully architected, developed and implemented enterprise frameworks and IT Management solutions based on HP OpenView solution that streamlined the day-to-day operations of diverse organizations. Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to customers. Result-oriented, optimistic, and inspired by passion and innovation. Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions With a proven track record of more than three years of professional working experience supporting the entire software development lifecycle to ensure the on-time and within budget release of high-quality deliverables, and expertise in enterprise system and network management industry with strong knowledge in solution implementation life-cycle; solution design, implementation, troubleshooting, user training and documentation, and relevant project activities. I am ready to take challenges of any changes for a better result. Specialties : HP Enterprise Software and Programming (HP OpenView), Project Management, and ITIL/ITSM