Michela Nava

Background

About Michela Nava

EXPERIENCE (1995 -2023) • Internal audit • External audit (SECOND and THIRD part AUDIT) • Airline Companies audit in accordance with the World Food Safety Guidelines for Airline Catering • Manual, Procedures and Training courses programme updates on- Food Hygiene - UNI EN ISO - Halal policy & standard - Health behaviors Hygiene & cleaning - HACCP System - Compliance with EC Reg 852/04 - Health and safety of workers – Italian Lex 81/08 - ISO - UNI EN ISO 9001 Quality System - UNI EN ISO Environmental Quality System - Aviation Security ENAC - Customer Satisfaction - Allergens and Nutritional Education - Food Labelling - Traceability consistency - SA Social Responsibility Manuals and SOPs • Meal Production special process validation to get special std for cooking temperature and shelf life • Sensory Evaluation of new product • Management of chemical and microbiological sampling report • Management of Customer Satisfaction & Complaint data PERSONAL SKILLS • Communication skills: Good communication skills gained through my experience as Head of Safety, Aviation Security, Enviroment, Food Safety and Quality & Compliance Country Manager • Organisational / managerial skills: Leadership • Job-related skl: Huge importance given to Team working with other dept for - Crisis management - Business continuity - Supplier Non Conformity/ Recall and initial supplier /product evaluation - Customer requests on Food Safety, Health Safety, Security, Enviroment - Technical information used in tenders and private agreements - Technical Health Safety documents to get authorizations required by Italian law - Request of undertaking vendor audits in accordance with Food Safety Manual requirements - Evaluation of the Food Safety and / or Halal certificates as part of the vendor’s ongoing approval status - Rating RISK of the New Supplier /product(s) in accordance with the Food Safety risk posed by the product(s) being considered and taking into consideration the intended use of the product(s). This risk assessment is the basis for supplier approval- assisting Purchasing teams and notifying the vendors of any food complaints relating to quality as received from deliveries - Supplier Non Conformity/ Recall and initial supplier /product evaluation - Study of Shelf Life - Managing the right steps for getting a validation of new or different process (simplify the current operations or evaluate innovation) to be put in place • Computer skills: Good command of Microsoft Office™ tools