Michele Angerer
Complaints Manager at Coastal Community Bank
Based in Pelham, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Pelham
Industry
Banking
Company size
441
Contact information
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m•••••••@coastalbank.com
Phone
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Background
About Michele Angerer
I have always been the "goodie goodie" in my family and with friends! In 2012, I started in the Compliance Department as a Complaints Analyst and soon discovered Compliance was the place for me! I enjoy learning about products, processes, and what can and maybe, more importantly, what can't be done from a regulatory standpoint! During my 9 years+ in the Complaints Management space, I have written over 1,600 response that were submitted to various Federal and State regulatory agencies and forged great business relationships with those regulators. I treasured being a mentor for others learning the position and established wonderful working relationships with them. Being promoted to Manager of the Complaints Management area, I developed my skills in data analysis providing reports to upper management and regulators. Currently, I work in Compliance as a Compliance Program Specialist Senior at PNC Financial Services.
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