Michele Brooks
Lead Analyst - Business & Systems Management and Admin Supervisor for the Liability Property Dept at Texas Municipal League Intergovernmental Risk Pool
Based in Austin, United States
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Seniority
Manager
Department
General Business & Management
Location
Austin
Industry
Government Relations Services
Company size
211
Contact information
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m•••••••@tmlirp.org
Phone
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Background
About Michele Brooks
Currently working as a Claims & System Development Analyst within the Liability/Property Dept. I work with our employees to identify pain points and workflow gaps and then with IT to develop solutions. I also provide first line support when issues arise to help identify whether it is a training issue or a defect and then work the appropriate person to resolve the issue, whether that be providing retraining to the employee(s) or workign with IT to resolve the defect. I often joke that instead of writing legal documents, which I did for 20+ years, I am writing technical requirements. The transition into this position from a paralegal has been a great one for me!
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