Michele K.
IT Specialist at Dfas
Based in Cleveland, United States
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Seniority
Staff
Department
Information Technology
Location
Cleveland
Industry
Accounting
Company size
7.7K
Contact information
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m•••••••@dfas.mil
Phone
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Background
About Michele K.
I am an experienced IT professional systems and software quality engineer, with a rich and diverse background in IT production system hardware and software support, software quality assurance testing, system programming, and procedural documentation/training. All this coupled with a strong reputation for excellent customer service, technical analysis and troubleshooting skills, detail orientation, and team collaboration. My key experiences include: • QA Testing, Change Implementation and Administration/Development, within an Agile/SCRUM development environment. • Automated and manual system/software test development and execution. • System monitoring automation and database query scripting. • Software Release and Configuration management. • Production system, storage hardware and software integration. • System and application production support for critical 24x7x365 global environments. • Project and program management. • Security and Compliance auditing. • Documentation and training for operational support.
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